Why Prototype?
In my experience, conversations and exercises can help build alignment, but they’re not usually as fast or effective as creating a prototype and bringing it back to the team for discussion. Once the Job To Be Done is clear, a prototype is often the best starting point to get everyone on the same page.
Lo-Fi
Quick feedback from customers
To help customers quickly understand and assess the concepts, I envisioned how A.I. enhanced fleet management software concepts would work and translated them into story boards. For more on this AI First effort, see my case study.